Complaints Procedure

How does the complaints procedure at trigema work?

The trigema complaints procedure is used to report violations of our company principles and applicable laws, including the EU Whistleblower Directive, the German Whistleblower Protection Act (HinSchG) and the German Supply Chain Due Diligence Act (LkSG). We have committed ourselves to complying with these requirements through our Code of Conduct and our Policy Statement on Respect for Human Rights.

Using the form below, we offer both internal and external persons the opportunity to report relevant violations anonymously. Your report helps us to identify violations at an early stage, respond appropriately and minimise potential harm to our company, employees, business partners, suppliers, affected persons and, in particular, vulnerable groups within the supply chains. It also helps us to ensure that remedial measures are implemented and that any harm caused is remedied wherever possible.

Alternatively, reports can be submitted directly by email to beschwerdeverfahren@trigema.de. Please note that contacting us by email is not anonymous. All reports received are handled in strict confidence by the responsible employees.

This is important so that we can minimise harm to our company, our employees and our business partners as far as possible.