Withdrawal Form

You would like to cancel one or more items from your order? Please fill out the following form completely. Enter your order number and the email address you used to place the order.

After submitting, you will receive a confirmation of receipt of your cancellation notice by email.
Please note that the confirmation email only confirms the receipt of your declaration and does not constitute a final review of your eligibility to cancel.

Cancellation period: You may cancel your order within 14 days of receiving the goods without giving any reason. Note: Custom-made or personalized items are excluded from the right of cancellation in accordance with Section 312g (2) No. 1 of the German Civil Code (BGB) and cannot be cancelled via this form.

Notice: Custom-made or personalized items are excluded from the right of withdrawal pursuant to Section 312g (2) No. 1 of the German Civil Code (BGB) and therefore cannot be withdrawn using this withdrawal form. For sealed underwear and swimwear that is not suitable for return for reasons of health protection or hygiene, the right of withdrawal expires pursuant to Section 312g (2) No. 3 BGB if the seal has been removed after delivery. Please only try on clothing in the same way as you would in a retail store. Washing the clothing, wearing it in everyday use, or removing any tags may result in a significant loss in value, which we may have to deduct in the event of a return. In particular, for washed items that can no longer be sold as new, this loss in value may amount to up to 100% of the purchase price.